Icsa part iii office machinery 81 7 an introduction to office machines the advent. Students are provided opportunities to develop attitudes and apply skills and kno wledge in the areas of business administration, management, and finance. They have to deal with typing service, maintain the records, and look after office supplies like stationeries. Ost 184 records management 2 2 0 3 ost 7 office softwareapplicat. Before discussing the meaning of project management, however, it makes sense to define a project first. Misc tasks assigned by management from time to time the office administrator will be assigned project by the president, sales manager or service manager. Depending on the general operating structure of the organization, and the complexity of tasks associated with the operation in general, the responsibilities of. Office administration and customer care office assistant understanding the role and function of the office the student should be able to. The assessment criteria appear in the introduction of each. Table of contents administrative office management. This module, office management, is based on previous training sessions conducted. Office administration is one of the key elements associated with a high level of workplace productivity and efficiency. The notion of change continues to flourish and is multinational in scale. Administration office of grants and contracts administration.
Office of management and budget omb uniform guidance 2 cfr 200 bayhdole act usdaawa animal welfare act and phsolaw office of. Office management and effective administration skills is an exciting and interactive training course. Theres no better way to get to know part 1 introduction to management 4. The office management training module provides learning materials and exercises on how to efficiently and effectively manage an office and covers a range of subject areas e. This section present some tips for the efficient management of these three types of communication. Introduction to office administration information technology. In combination with technological updates, this comprehensive introduction to office management focuses on what office managers actually do on. Module 1 office administration and management south african. These activities can range from being responsible for the management of human resources, budgets. Chapter 9 records management revised april 18, 2006 what is the purpose of records management. Quible eighth edition administrative office management quible 8e. Here is a popular definition of a project in a guide to the project management body of knowledge, third edition pmbok, 2004, p.
The unit introduces the student to a range of studies which are useful in understanding people in the workplace. Office administration is a set of daytoday activities that are related to financial planning, record. Office management meaning and definition, elements. This technologically uptodate book provides readers with a comprehensive introduction to office management, focusing on what office managers actually do on the job.
Introduction to project management introduction realization of these objectives requires systematic planning and careful implementation. It examines the concept of management within the global business environment and through the appraisal of. May 03, 2020 office administration is the process of overseeing the day to day operations of an office. Effective office management and administrator skills. Today, modern offices are organized on scientific principles and their management and administration are in the hands of specialized office manager. Financial and administrative policies and procedures manual 712016 6302017 page 1 of 22 1. This department is supervised by office administration manager. Introduction to office management linkedin slideshare. Introduction to office administration and management1. Office administration and management notes knec diploma.
Similarly, lots of you will start at the bottom and work your way up. An introduction focuses on what office managers actually do on the job. Apply sound practices of office management to the solution of everyday office problems such as space management, the selection of furnishings and equipment, purchasing, and service contracts. Introduction to research administration081215final author. Under pressure in other departments they assist perform as general reserve force. The content and teaching strategies used should therefore reflect current trends in. If you enjoy working with people and seek a career in office work, read on to learn more about job duties, earnings and educational options for administrative assistants and secretaries. Supply chain management encompasses the planning and management of all activities involved in sourcing and procurement, conversion, and all logistics management activities. In combination with technological updates, this comprehensive introduction to office management focuses on what office managers actually do on the job. What is office the definition of office is rich and includes a place of business, clerical or professional activity, the personnel working in such a place, a position of authority or trust and mainly historically the support functions of a major household. Topical case studies and practical examples illustrate the knowledge and skills required for success in office management. Business management and administration career opportunities are available in every sector of the economy. First published as office administration made simple by heinemann.
Importantly, it also includes coordination and collaboration with channel partners, which can be suppliers, intermediaries, third party service providers, and customers. Simply put, management can be understood as the skill of getting the work done from others. Administrative and office management, january 2016, page 3 of 3 domain operations and service core standard 7 students establish procedures for operational management, inventory control and customer service. Quible, administrative office management, 8th edition pearson. Introduction to office management osou odisha state. It is a place where records of various activities are kept.
Demonstrate an understanding of quality movement concepts that impact the office. Technology is increasingly shaping and changing business. Introduction to coworkers and other people in the broader organization. A focus on primary school heads in one district in zimbabwe. In addition to communicating with the public outside the office see chapter 8. To implement a costeffective departmentwide program that provides for adequate and proper documentation of department of energy activities, proper records disposition, and promotes economy and efficiency in the program. Today, managers in companies are most concerned with effective means of assuring their survival. Office management and its importance your article library. Office management, work, operations, functions, workforce, business. Modern office and its functions 5 the book has been thoroughly revised, enlarged and updated by mrs. It is not exactly same as administration, which alludes to a process of effectively administering the entire organization.
Quibles 7th edition of administrative office management. Introduction 1 the six phases of project management 2 managing a project 3 project reporting 4 the sales representative and the politician 5 waterfall versus cyclical project management 6 dans softwaredevelopment working methods 7 programme management appendices 1. Administration, like management a lso involves s uch elements as planning, organizing, programming, staffing, budgeting, co ordinating, reporting and evaluating, but on a smaller scale than. This section present some tips for the efficient management of these. Continuing the tradition, administrative office management, 8th edition, offers the most technologically updated text on the market. Office administration is suitable for all syllabuses in office administration and relevant parts of business administration and management courses. Management is an art of getting things done through others by directing their efforts towards achievement of predetermined goals. Without this, chaos and disorder are almost guaranteed. The roles and responsibilities of administrative managers are identified and explained in this updated and comprehensive resource on managing the information needs of an organization to facilitate timely, relevant, and accurate communication. Stay connected to your students with prezi video, now in microsoft teams. Office administration is the process of overseeing the daytoday operations of an office. Office administration syllabus rationale office administration is a business education subject concerned with the study of administrative principles, policies, procedures and technological competencies governing the modern office environment.
Introduction into the basic office administration functions. To ensure adherence to regulations, procedures and rules by all staff members. We are mainly interested in the office as a place of business. Overview and chapter aim chapter quiz powerpoints search the web. The task of administration is usually the responsibility of an office administrator or manager. Pdf cooperative management and administration muthu. Whether managing cultural diversity in the work place or learning proper business ethics, the instructions outlined in this guide provide the basis for arriving at meaningful decisions that can make a candidate an asset in. Administrative and office management prepares students to plan, organize, direct, and control the functions and processes of a firm or organization and be successful in a work environment.
Office management and effective administration skills is an exciting and interactive programme. Office management is not only necessary to business organization but also essential to nonbusiness organization. Introduction this financial and administrative policies and procedures manual is a comprehensive reference of policies, procedures and general information concerning the operation of the financial department of the. Difference between management and administration with.
Many of todays managers got their start welding on the factory floor, clearing dishes off tables, helping customers fit a suit, or wiping up a spill in aisle 3. Office management and effective administration skills training. Office management business management and administration careers encompass planning, organizing, directing and evaluating business functions essential to efficient and productive business operations. Project management in recent years has proliferated, reaching.
For courses in administrative office management, office management, or administrative management. Depending on the general operating structure of the organization, and the complexity of tasks associated with the operation in general, the responsibilities of the manager or administrator may focus on a few. West visayasstate universityjaniuay campus school of information and communications technology janiuay, iloilo lecture notes in office management 1 introduction to office management office office is a part of an organization. Table of contents1 office administration and management1. Quible, administrative office management, 8th edition. According to theo haimann, administration means overall determination of policies, setting of major objectives, the identification of general purposes and laying down of broad programmes and projects.
It is the first point of interaction between the hotel and the guests. Be able to work in both a team setting and independently in order to complete the assignment recruiting maintain a calendar of area job fairs attend various career job fairs. These learning outcomes have been broken down into smaller chunks that we call assessment criteria. The most important point that differs management from the administration is that the former is concerned with directing or guiding the operations of the organization, whereas the. In modern internet society also, there is a need of direction to the individual efforts towards common purpose or objective. Financial and administrative policies and procedures manual. Being the prime interface between the hotel services and the guests. Introduce employees to both information and people in a controlled way. Front office management 7 front office area is commonly termed as reception, as it is the place where the guests are received when they arrive at the hotel. To this effect, application of knowledge, skill, tools and techniques in the project environment, refers to project management. The first step in setting up a solid administrative system is to introduce an efficient filing. Office of grants and contracts administration ogca office of intellectual property and commercialization oipc office of research integrity ori administrative services human resources procurement and contract services office of finance and accounting travel risk management environmental health and safety.
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